TERMS AND CONDITIONS
View the terms and conditions that apply when you use our website and its related services.
  1. Acceptance of registration is strictly based on space availability and confirmed only upon clearance of payment (via credit card or cheque), notified by a confirmation email.
  2. In the case of non-paying workshop, acceptance of registration is based on space availabilty and on a first-come-first served basis.
  1. Fee for all workshops are as per indicated in each of the relevant workshop page. All fees are in Singapore dollars, and inclusive of GST.
  2. The fee amount for all workshops is dependent on the particular workshop conducted.
  3. Payment must be made in full upon registration to secure a seat in the selected workshop
  4. Payment can be made via cheque or credit cards (Visa and Master Card only). For payments by cheques, please cross the cheque to “Sony Electronics (Singapore) Pte Ltd”, and mail to:
  5. Customer Information Centre
    Sony Singapore
    A division company of Sony Electronics (Singapore) Pte Ltd
    2 International Business Park #01-10 Tower One,
    The Strategy
    Singapore 609930

  6. Cheques have to be received and cleared by Sony at least 5 working days before commencement of workshop. A confirmation of acceptance will be sent via email as proof of receipt and clearance.
  7. Sony assumes no responsibility for lost, late, misdirected, damaged, incomplete or postage due mail, transactions that are processed late, incorrectly or lost due to computer or electronic malfunction.
  8. No refund will be given if customer did not attend the class on the registered date due to any reasons.
  1. For customers who wish to reschedule their class, please go to https://sdw.sony.com.sg/SDWUser/User/SDW-Registered-Workshop and select reschedule to choose an alternative date.
  2. If no alternative date is available, customers may choose “Notify Me” to receive email notification when new workshop schedule is made available.
  3. For paid workshops, customer who is unable to attend must inform Sony in writing 24 hours before the commencement of workshop. Otherwise, Clause 7 applies under “Payment of Fee”.
  4. Acceptance of the new class registration is subjected to prevailing availability and at Sony’s sole discretion.
  5. A confirmation of acceptance will be sent via email as proof of payment made and seat booked.
  1. Only the registered customer and Bring-A-Friend companion (when applicable) can attend the workshop, and the seat(s) booked are strictly not transferable.
  2. Customers must produce the Confirmation of Acceptance email as a proof that they have registered for that class. Sony reserves the right to reject any customer who has not registered for the class or fail to produce the confirmation of acceptance.
  3. For Fundamental Handling Workshops, customers will be required to bring their own Sony personal equipment. Customers will be informed, prior to the workshop, the list of recommended Sony equipment to bring along in order to maximize and enjoy the benefits of such workshop.
  4. It is customer’s sole responsibility to locate the workshop location prior to the commencement in order to benefit from the workshop. No time extension or rescheduling will be entertained due to non-punctuality.
  5. Customers attending the workshop are to comply with the rules and regulations of the training facility.
  6. In the unlikely event that the trainer for the workshop is unavailable due to unforeseeable circumstances, Sony or SDW will contact each of the customers at the next available working day for rescheduling.
  7. For further enquiries please contact us at SDWInquiry.SG@ap.sony.com or 6544 8600.
  1. Sony may, from time to time, organize workshops which are conducted by a third party provider at a location outside of Sony’s premises (“External workshop”). Registration for an External Workshop will be through Sony Digital Workshop’s (“SDW”) web portal.
  2. Participants who have successfully registered for an External workshop are solely responsible for arranging their personal transportation to and from the workshop venue as stated in the workshop confirmation e-mail or workshop webpage.
  3. Any agreement or arrangement between a participant and the third party provider conducting the External Workshop shall only be between the aforesaid two parties and in no circumstances will Sony be a party to such an agreement or arrangement. Sony accepts no responsibility and will not be liable to a participant for any loss, injury, expense, delay or irregularity arising out of or in connection with any agreement or arrangement separately entered into between the participant and the third party provider, including but not limited to any sale or provision of product or services.
  1. Sony reserves the right to change the validity of the promotion and the workshop schedules, venues or contents without prior notice.
  2. Sony reserves the right to update, or cancel any of the workshop dates and/or revise the fee for the workshop.
  3. Sony reserves the right at its absolute discretion to vary, delete or add to any of these terms and conditions from time to time without prior notice.
  4. Sony is not liable for any damage, loss, injury or disappointment suffered by any participant registering, participating and/or attending any workshop or as a result of registering, participating and/or attending a workshop (including any External Workshop). By registering, participating and/or attending a workshop (including any External Workshop), the participant agrees that no claim relating to such loss or injury (including special, indirect or consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from or arising out of or in connection with the workshop, including without limitation, property damage, personal injuries or death due to the participant’s negligence or actions, or any damage or loss caused by a third party provider.
  5. Each participant warrants that any information provided pursuant to the registration for a workshop (including but not limited to name, identification number, contact details and number(s) and/or addresses) is true, accurate, valid and to be relied upon by Sony. Each participant shall be responsible for keeping Sony informed of any update to the information initially provided, as necessary.
  6. By registering for a workshop, each participant agrees that his/her personal data may be collected, used and disclosed by Sony for the purposes of or in connection with the workshop which the participant registered for, including but not limited to facilitating the conduct of the workshop and/or disclosure of the personal data to the third party provider conducting an External Workshop.
  7. Sony and its affiliated companies respect the privacy of every individual who visits our SDW web portal or registers for a workshop on our SDW web portal. Please refer to our Privacy Policy for details.
  1. Non-SDW members can download one article for free under the download section.
  2. SDW members can subscribe to the respective newsletter to receive regular article download notification through the registered email address.
  3. Sony or SDW is not responsible for any issues on download notification arising from failure to maintain an active email address.
  4. Subscription to the articles is free of charge and members can keep the article downloaded for life.
  5. Sony or SDW is not responsible for any data loss or corruption arising from the download or use of the article provided herein.
  6. SDW members who do not want to receive any further such notification may unsubscribe from this service.
  7. Subscription to any article may at any point be suspended or stopped without prior notice.
  8. Articles may be refreshed or removed without prior notice.
  9. All downloaded contents will be visible under your account setting. There is no limit to the amount of article you can download.
  10. Contents from these downloads are strictly for personal usage. Any form of reproduction, duplication or modification including commercial usage without prior written notice to SDW is prohibited.
  11. Author of the article holds the copyright to the content.
  12. Sony or SDW is not responsible for any factual errors or mistakes found in this publication.
  1. All the visual works shown in the Gallery belongs to their respective owner and all rights are reserved.
  2. Customers may, at Sony’s invitation, publish their work(s) in the Gallery page for the purpose of viewing.
  3. Should the owner wish to remove their work from the Gallery page, they should inform by writing to Sony 3 working days in advance.
  4. It is the sole responsibility of the owner to ensure that all work(s) submitted is original and have exclusive usage of the work(s).
  5. Any dispute arising from the work(s) should be done in writing to Sony with details and evidences.
  6. Sony reserves the right to remove any work(s) or issue a ban on future submission in the event of non-compliance to the Terms & Conditions set herein.
  1. To administer and/or manage the SDW workshop (“Workshop”), Sony will need to collect, use, disclose and/or process certain personal data or personal information about the participant in the Workshop. This provision is to be intended to provide, in addition to our Data Protection Policy (https://sdw.sony.com.sg/SDWUser/User/ SDW-PrivacyPolicy) (“Data Protection Policy”), information on how Sony collects, uses, discloses, processes, manages and handles personal data which is subject to the Personal Data Protection Act 2012 (No. 26 of 2012) (“the Act”) and collected in connection with the Workshops. Please read this paragraph, as well as the Data Protection Policy, carefully. By registering for and participating in the Workshop, you will be deemed to have agreed and consented to the terms of this paragraph and the Data Protection Policy.
  2. Such personal data will be collected, used, disclosed and/or processed by Sony for the purpose(s) of :
    - Processing, administering and/or managing the customers that register for the workshop, including the payment.
    - Contact customer through phone or emails to:
    - Confirm successful registration
    - Send workshop reminders
    - Send workshop cancellation information
    - Send workshop re-schedule information
    - Send additional information or any changes regarding the workshop.
    - Coordinate during the actual day of the workshop
    - Clarification of workshop payment matters
    - Follow-up issued encountered during registration
    - Send event announcements, workshop promotion and activity invites
    - Send workshop attended feedback form that will be used to improve the workshops that is being offered.
  3. Sony reserves the right at its absolute discretion to vary, delete or add to any of these terms and conditions from time to time without prior notice.
  4. Sony is not liable for any damage, loss, injury or disappointment suffered by any participant registering, participating and/or attending any workshop or as a result of registering, participating and/or attending a workshop (including any External Workshop). By registering, participating and/or attending a workshop (including any External Workshop), the participant agrees that no claim relating to such loss or injury (including special, indirect or consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from or arising out of or in connection with the workshop, including without limitation, property damage, personal injuries or death due to the participant’s negligence or actions, or any damage or loss caused by a third party provider.
  5. Such personal data will/may be disclosed by Sony to, used and/or processed by its related corporations and/or affiliates and/or its third party service providers or agents (whether in Singapore or elsewhere in the world where such service providers or agents are sited) for one or more of the above Purposes.
  6. Collected personal data treated with strictest confidentiality and accordance to our Data Protection Policy
  7. For any questions relating to Sony’s collection, use and disclosure of your personal data in connection with the workshop, you may contact us through the contact point as indicated in the Data Protection Policy.
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